If you are not entirely happy with your purchase, you may return an item purchased on GOMBOCGOODS.COM as long as it meets the following criteria:
Merchandise must be unwashed and unused.
Merchandise must be in original packaging.
Purchases on holiday promotions and sales are non-refundable.
Gift card purchases are non-refundable.
Shipping and handling charges and sales tax are non-refundable.
Order # must be provided with your return.
Returns will not be accepted after 30 days from purchase date.
Customers are responsible for all return shipping costs. Shipping costs are non-refundable and will be deducted from your refund. If your return does not meet the conditions listed above, we will not be able to issue a refund and the package will be sent back. Please make sure you send us an email before returning the product and wait for our confirmation.
We currently do not offer exchanges. If you decide you'd prefer a different item, color or size, please send your original item as a return to the below address. All returned merchandise must be unused and in original packaging. Customers are responsible for all additional shipping costs. Once your item(s) are received, inspected and approved, you will receive a separate email containing your refund information. If approved, your refund will be processed and a credit will automatically be applied to the original method of payment within 30 days.
HOW TO MAKE A RETURN
To start a return, please contact us at firstname.lastname@example.org.
Items sent back to us without first requesting a return will not be accepted.
If your purchased item meets the conditions listed, mail your return within 30 days of purchase date to:
GOMBOCGOODS / SHIPMONK
6010 Cajon Blvd, San Bernardino, CA 92407, United States
If you received an item that was defective or damaged during shipping or if you have any questions, please contact us at email@example.com.